CONTINUOUS IMPROVEMENT AT CRL

Small ideas. Real improvements.


Every Better Way starts with someone noticing that something could work better.
Here are the ideas our team has helped turn into action.


OUR BETTER WAYS IMPACT


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BETTER WAYS
WINS

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TEAM MEMBERS
CONTRIBUTING

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DEPARTMENTS
IMPROVING


OUR BETTER WAYS WINS


See what our team noticed, what changed and who helped make it happen.

CI-001 ADMINISTRATION

Time Off Request Formatting

WHAT WE NOTICED

Time off requests currently display only employees' first names, making them difficult to match with staff rosters sorted by last name. Additionally, numerical date formats create ambiguity and potential confusion regarding requested dates.

WHAT CHANGED

CRL updated the online time off request form to eliminate date confusion and make employee identification clearer. This makes reviewing requests simpler and easier to match against staff rosters.

IMPACT
Time
🌱
SPOTTED BY
Kate van Kesteren
🛠️
MADE IT HAPPEN
Colette
COMPLETED
9/11/2026